Planowa

Account and data deletion

App: Planowa (household ledger) · Last updated 29 September 2026 · 한국어

Planowa is a household ledger that works fully without signing in. Signing in is an optional feature for seeing the same records on several devices; an account and server-side records exist only if you have signed in.

Deleting your account and deleting your data are separate

Both are offered. Choose whichever you need.

What you want	How	Account
Delete the account too	Settings → Account → Delete account	Deleted
Delete records only (keep the account)	Settings → Data → Delete everything	Kept
Delete one month only	Go to that month → Settings → Data → Erase this month	Kept

Deleting your data without deleting your account

You can delete some or all of your records without deleting your account. While you are signed in this deletes them from this device and from the server; your account (sign-in details) stays.

Open Planowa and go to Settings.
On mobile this is More → Settings at the bottom.
Go to Data.
For everything, tap Delete everything. For a single month, go to that month first and tap Erase this month.

Delete everything removes every month of ledger records, budgets, roadmaps, money plans, gratitude entries, to-dos and settings — from this device and from the server. Erase this month removes only that month’s transactions and budgets; gratitude entries, moods, to-dos and the month’s goal are kept.

If you use the app without signing in, nothing was stored on a server in the first place, so it is removed from this device only.

Deleting the account as well

Open Planowa and go to Settings.
Go to Account and tap Delete account.
Type DELETE in the confirmation dialog and tap Delete my account.

Deletion is processed immediately. There is no waiting period.

What gets deleted

Item	What happens
Account (sign-in details)	Deleted immediately — account identifier, email, nickname, profile image URL
Ledger records stored on the server	Deleted immediately — they belong to the account and go with it
Everything else stored on the server	Deleted immediately — budgets, settings, roadmaps and money plans, gratitude entries, moods and to-dos, asset status
Records still on this device	Kept. See the note below

Why are the records on this device kept?
Many people want to close the account but keep using the ledger on this device. To delete the device copy as well, also use Settings → Data → Delete everything. Removing the app or clearing the browser’s site data has the same effect.

Back up before you delete

Deletion cannot be undone. If you want to keep your records, first download a full backup (JSON) or an xlsx export under Settings → Data.

If you cannot reach the app

Planowa is a web app. Even if you changed devices or removed the app, signing in again with the same account lets you follow the steps above. If that is still not possible, please contact us.

Email — 00joohee@gmail.com

Please include the following. It is used only to identify the account and is discarded afterwards.

Sign-in method — Kakao, Google or Apple, whichever you used
Nickname — the name stored when you signed up (your Kakao or Google profile name, or the name shared with Sign in with Apple)
Sign-up email address — the address registered on the account

Please send the request from the email address you signed up with. Identity is confirmed solely by whether the sending address matches the address on the account. No other proof is requested, and requests from third parties are not processed.

If the social sign-in provider did not pass on an email address, there is no address on the account. A nickname alone cannot confirm identity, so in that case we will ask you to sign in again and delete the account yourself. This is to prevent someone else’s account being deleted.

If you chose Hide My Email with Sign in with Apple, the address on the account is a relay address created by Apple (…@privaterelay.appleid.com). A request from your usual address will not match it, so please sign in with Apple again in the iOS app and delete the account yourself.

Requests are completed within 7 business days and answered at the same address.

Retention

Once deletion is processed, the account and its data are destroyed immediately and no copy is kept.

Planowa has no payment or sales function and handles no financial transaction data, so it collects nothing that must be retained for a statutory period. Nothing is therefore held back or delayed.